See our frequently asked questions for all you need to know about the use, maintenance and care of your appliances.


Ovens and Cooktops

Washing Machines​


  • What should I do if my dishwasher isn’t running?

    If your dishwasher won’t run, check to determine if it might be due to one of the following reasons:

    • A circuit breaker is tripped in your home, or a fuse is blown.
    • The water supply to your home is not on.
    • The dishwasher’s cycle setting needs to be checked and adjusted
    • The dishwasher’s DELAY START option was selected.
    • The door of the dishwasher is not completely closed and latched.
  • Why do I see detergent left in the dishwasher dispenser after a cycle?
    • Be sure to use fresh detergent, as older detergent might not dissolve well.
    • Check to ensure that the spray arm is not blocked, so that water from it can reach the dispenser.
    • Check to see if the cycle has completed.
    • When loading the dishwasher, make sure the detergent dispenser can open freely.
    • Before you close the door, check that the upper rack is firmly attached to/with the nozzle on the back of the dishwasher.
  • Should there be water left in the bottom of my dishwasher?
    Yes, the level will be just up to the filter. This is to stop the seals from drying out.
  • Why won't the water pump out of the dishwasher?
    The drain system may be blocked - check and clean all filters, drain hose for kinks, sharp bends and sink trap for spigot blockage.
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