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Customer Care Centre

We are committed to support owners of Simpson appliances with Customer Care, Service and Spare parts.​

Our dedicated team are available five days a week.

Contact Us

Contact us

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13 13 49
Open Times (NZT)
Monday – Friday
8:00 AM – 5:00 PM
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Enquire Online

Simpson branded appliances are no longer available for sale.


If you are looking for a new appliance, we recommend
Electrolux or Westinghouse

Quick Links

Select a category to find the help you need

Frequently Asked Questions Find the answers to the most frequently asked questions.

Frequently Asked Questions

Find the answers to the most frequently asked questions.

VIEW FAQ
Service and Repair Centre Having trouble with your appliance? Find a service and repair provider near you.

Service and Repair Centre

Having trouble with your appliance? Find a service and repair provider near you.

FIND A SERVICE CENTRE
User Manuals Looking for a manual? Download your appliance user manual here.

User Manuals

Looking for a manual? Download your appliance user manual here.

FIND USER MANUAL
Warranty See what is covered in your appliance warranty and make sure you're covered.

Warranty

See what is covered in your appliance warranty and make sure you're covered.

SEE WARRANTY DETAILS
Genuine Spare Parts To find your nearest location for genuine branded spare parts for your appliance.

Genuine Spare Parts

To find your nearest location for genuine branded spare parts for your appliance.

CALL 0800 10 66 20
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